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Terms & Conditions

By accessing and using My Water you agree to the My Water conditions of use.

If you need support with logging in to My Water, visit our help topics or contact us for assistance.

My Water is an easy way to manage your water account online. Access it at any time to view your bills, water use, update your details, set up a direct debit and more.

When you sign up to My Water you will receive all your bills via email.

Please sign up as either a:

Residential customer - If you own or occupy one or more residential properties.

Business customer - If you own or occupy one or more properties as a registered business with a valid ABN.

Property Manager - If you work for or operate a real estate agency and manage multiple properties.