My Water

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Terms & Conditions

By accessing and using My Water you agree to the My Water conditions of use. If you need support with registering or logging in to My Water, visit our help topics or contact us for assistance.

My Water is an easy way to manage your water account online. Registering for My Water is free and convenient - you can access your account 24 hours a day 7 days a week, at a time that suits you.


My Water also makes it easy for you to track your water use, update your details and set up a Direct Debit to take the hassle out of paying your account.


Please sign up as either a:

Residential customer - If you own or occupy one or more residential properties.

Business customer - If you own or occupy one or more properties as a registered business with a valid ABN.

Property Manager - If you work for or operate a real estate agency and manage multiple properties.